Q1. About the relationship between us, factories, manufacturers or traders?
A1. Jiangyin Haimei Metal New Material Co., Ltd. is an enterprise specializing in the production of coated steel plates, with professional experience in the production of colored steel plates. Our own factory has a history of nearly ten years and has more than 30 professional and technical workers. We have an independent foreign trade department. All our goods are shipped directly from Shanghai port.
Q2. What are the main products?
A2. Our main products include various types of coated steel plates. All different styles of texture and embossing and surface treatment will be customized.
Q3. How to ensure product quality?
A3. All products must go through three inspections throughout the manufacturing process, including production, cutting and packaging.
Q4. What is your delivery time and supply?
A4. The delivery time is usually within 15-20 working days, and it can supply about 1,000 tons per month.
Q5. What is the equipment in your factory?
A5. The factory has advanced laminating equipment, cutting production equipment, advanced processing and testing equipment to make the product quality and efficiency higher.
Q6. How should you handle complaints, quality issues and other after-sales services?
A6. We will have certain colleagues to provide you with professional after-sales service for each order. If there is any claim, we will bear the responsibility and compensate according to the contract. In order to better serve our customers, we will continue to track customer feedback on our products. This is why we are different from other suppliers. We are a customer service company.
